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AOL still using deceptive practices to prevent you from canceling

Posted By Brad On September 7, 2006 @ 5:40 pm In BESComputers.net | No Comments

The Consumerist received a tip from an anonymous AOL call center employee with information about the new cancellation procedure. What did it contain? It showed that AOL still won’t cancel your account when asked, rather opting for a deceptive practice of telling them they’ve canceled the billing but the account remains open.

[1] read more | [2] digg story

Article printed from BESComputers Blog: http://blog.bescomputers.net

URL to article: http://blog.bescomputers.net/2006/09/07/aol-still-using-deceptive-practices-to-prevent-you-from-canceling/

URLs in this post:
[1] read more: http://consumerist.com/consumer/aol/aols-guide-to-just-a-super-fun-worldclass-mr
m-call-199004.php
[2] digg story: http://digg.com/tech_news/AOL_still_using_deceptive_practices_to_prevent_you_fro
m_canceling

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